For a broken torsion spring, we match the spring to the door's actual weight and the drum size on your shaft, not just what looks similar - a spring sized wrong will fail early again, sometimes within a season, especially with the temperature swings this area gets. Same logic applies to cable and drum replacement: mismatched cable diameter on old drums is a common shortcut we end up correcting.
When the opener has been overworking for a mismatched spring, sometimes it's fine once the spring's right and sometimes the motor's cooked and needs its own repair or swap. We'll tell you which before we start, not after.
Honest limitation: if the track is bent from years of settling or the door itself has warped, a spring or cable fix won't solve the underlying problem, and we'll say so rather than patch it and have you calling again in six months. On doors that old, sometimes the more honest number is a replacement quote, not a repair invoice.